8 Questions to Ask Before Hiring a Furniture Crating Company
- Cindy Gonzalez

- Nov 7
- 3 min read
Choosing the right crating company can make the difference between a smooth, damage-free delivery and costly repairs. Custom crating protects furniture from impact, vibration, and moisture during storage or transport. Before you hire a provider, it is important to ask the right questions to ensure quality, compliance, and reliability.
Why Choosing the Right Crating Company Matters
Furniture, especially designer or antique pieces, requires precision-built crates and proper surface protection. A professional crating company uses the right materials, tools, and techniques to keep your items safe during every stage of handling.
Hiring a company without experience or certified materials can result in damage, insurance issues, or shipping delays. Asking specific questions helps confirm whether the provider meets both safety and compliance standards.
1. Do You Design and Build Crates In-House?
Companies that design and build crates in-house have better control over quality, materials, and turnaround times. At Pakrite Express, all custom crates are fabricated in our New York facility to match each furniture piece’s dimensions and protection needs.
2. Are Your Crates ISPM-15 Certified for Export?
If your furniture is being shipped internationally, the wood used in crating must meet ISPM-15 export standards. Certified wood prevents pest contamination and ensures your shipment passes customs without delay.
3. What Materials Do You Use to Protect Furniture Surfaces?
The interior of the crate is just as important as the exterior. Ask about materials such as foam padding, soft liners, and vapor barriers that protect surfaces from scratches, vibration, and moisture exposure.
4. How Do You Handle Oversized or Irregular Furniture?
Large or irregularly shaped furniture requires reinforced bracing, load distribution, and secure anchoring. A skilled crating team will design structural supports that stabilize the item during transport.
5. Can You Provide Insurance and Documentation?
A reliable company should provide proof of insurance and detailed documentation for each shipment. This ensures coverage in the unlikely event of damage and confirms professional standards are being met.
6. What Is Your Typical Turnaround Time?
Ask how long it takes to design, fabricate, and deliver a crate. At Pakrite Express, most custom furniture crates are completed within one to three business days, depending on size and complexity.
7. Do You Offer Pickup and Delivery in New York?
For convenience, many clients prefer a company that handles pickup, packing, and delivery. Pakrite Express offers full-service logistics throughout New York City, Long Island, and nearby regions.
8. Can You Handle Both Residential and Commercial Projects?
Whether you are shipping a single designer piece or outfitting a commercial space, choose a company experienced in handling a wide range of project sizes. This ensures consistent results for any furniture type or quantity.
Why New York Clients Trust Pakrite Express
Since 1982, Pakrite Express has served interior designers, showrooms, and private clients across New York with dependable custom crating services. Our team builds each crate with precision engineering and attention to detail, ensuring furniture arrives safely at its destination.
Over 40 years of crating and shipping experience
ISPM-15 certified wood and export documentation
In-house design and fabrication for full quality control
Custom protection for designer, antique, and luxury furniture
Local pickup and delivery throughout the New York metro area
Contact Pakrite Express for Custom Furniture Crating
If you need to ship or store valuable furniture, Pakrite Express in New York offers secure, compliant, and custom-built crating solutions. Contact our team today for a detailed quote or consultation and discover how professional crating can keep your furniture protected during transport or storage.

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